Member Terms & Conditions

TELMEDUSA, TELMEDUSA.CLUB, TELMEDUSA.CLUB SERVICES (HEREIN
COLLECTIVELY REFERRED TO AS TELMEDUSA.CLUB a Frübbel,LLC partner).
These Terms and Conditions Are Our Entire Agreement. These Terms and Conditions,
subject to amendment from time to time, represent the entire understanding and
agreement between you and TELMEDUSA.CLUB with respect to the subject matter of
the same, and supersede all other negotiations, understandings and representations (if
any) made by and between you and TELMEDUSA.CLUB. These Terms and Conditions
shall not be construed more strongly against TELMEDUSA.CLUB despite
TELMEDUSA.CLUB responsibility for its preparation. Any updates to these Terms and
Conditions will be posted on TELMEDUSA.CLUB.
BY PLACING AN ORDER FOR  TELMEDUSA.CLUB PRODUCTS AND OR
ENROLLING IN OUR TELMEDUSA.CLUB TELMEDUSA.CLUB SERVICE.
(TELMEDUSA.CLUB SERVICES) YOU AGREE /ACCEPT AND UNDERSTAND THE
TERMS OF THE OFFER BELOW (AGREEMENT – WE URGE YOU TO READ THE
TERMS OF OFFER CAREFULLY AND, IF YOU HAVE ANY QUESTIONS, CALL OUR
CUSTOMER SERVICE TEAM AT 800-910-0729. A REMINDER BEFORE YOUR
BILLING DATE WILL BE SENT TO YOU 7 DAYS PRIOR TO THE BILLING PERIOD.
TELMEDUSA.CLUB SERVICE MEMBERSHIP
Membership in the TELMEDUSA.CLUB (Tele-Medicine) service is open to individuals
who are legal residents of the continental U.S. (excluding Hawaii, Alaska and the U.S.
Virgin Islands), who are at least age 18 as of the date of enrollment and have the
capacity to enter into a binding contract. The TELMEDUSA.CLUB service is void
elsewhere and where prohibited. TELMEDUSA.CLUB members gain access to
MDlive.com service through TELMEDUSA.CLUB at very special rates.
AUTOMATIC BILLINGS. As a member of the TELMEDUSA.CLUB Service you will
receive exclusive benefits at the recurring term (monthly, quarterly, bi-annually,
annually) price disclosed to you and selected by you at the point of purchase.   You will
continue to be charged each membership cycle you selected for the following cycle
(monthly, quarterly, bi-annually, annually) until you contact customer service to
discontinue your service or discontinue your service online. Any discontinuation or
suspension of the membership service will discontinue future billings. We are unable to
provide refunds or credits for the current membership terms. Although, you will have
fourteen calendar days from the date of last billing to downgrade any membership term
to a shorter term but not less than a monthly term.  In such cases any financial
adjustments will be made to your selected form of payment. ANY REFUND REQUESTS

FOR MEMBERSHIP BILLINGS MUST BE RECEIVED BY US EITHER ONLINE OR BY
PHONE WITHIN 24 HOURS OF MEMBERSHIP BILLING FOR THAT CYCLE. EXCEPT
A MEMBERSHIP BILLING THAT HAS A TERM LONGER THAT ONE MONTH WILL
HAVE 24 HOURS TO REQUEST A FULL REFUND FOR THAT MEMBERSHIP
BILLING AND 14 CALENDAR DAYS (FROM THAT BILLING DATE) TO REQUEST A
REFUND ON ANY UNUSED FUTURE TERMS LESS THAT MONTH IN THAT BILLING
CYCLE.
Additional Terms:
RECURRING MEMBERSHIP PAYMENTS. All recurring charges will be automatically
charged to the credit or debit card you provided upon enrollment TELMEDUSA.CLUB is
not responsible for any fees or other charges (including, without limitation, overdraft
fees charged by your bank) resulting from the charges you have authorized in this
Agreement.
USE OF TELMEDUSA.CLUB SERVICE MEMBERSHIP. Your TELMEDUSA.CLUB
membership is non-transferable. You agree that only you and your Immediate Family
may use the TELMEDUSA.CLUB membership_ Immediate Family means you, your
spouse or partner and your children living at your home. Participation in the
TELMEDUSA.CLUB service is subject to this Agreement, as well as policies and
procedures that TELMEDUSA.CLUB may adopt or modify from time to time. Any failure
to abide by this Agreement or any policies or procedures implemented by
TELMEDUSA.CLUB any conduct detrimental to TELMEDUSA.CLUB, or any
misrepresentation or fraudulent activities in connection with the TELMEDUSA.CLUB
service program, may result in termination of membership in the TELMEDUSA.CLUB
service program, as well as any other rights or remedies available to
TELMEDUSA.CLUB. If we suspend or terminate membership for any reason specified
in this Section 11, we reserve the right to not refund any fees paid by you.
MODIFICATION OR TERMINATION OF THE TELMEDUSA.CLUB SERVICE. Your
membership in the TELMEDUSA.CLUB service is offered at the discretion of
TELMEDUSA.CLUB, and it reserves the right to modify these terms and conditions,
condition of participation, or any other aspect of the TELMEDUSA.CLUB service, in
whole or in part, at any time, with or without notice to you (except as otherwise specified
herein).
PRODUCTS AND SERVICES. (1) TELMEDUSA.CLUB Medicine services consisting of-
(a) Free access to nurses by phone, 24/7 (b) Speak with a licensed nurse for guidance
or to get started with the clinical intake (c) Receive a call back from a nurse and U.S.
Board Certified doctor to conduct the tele-consult. (d) If medically necessary, the nurse
will coordinate and help facilitate any orders for prescription medications, lab tests, or
imaging studies written by the doctor. (e) 48 hour follow up by licensed Nurse.

LIMITATION ON LIABILITY AND DISCLAIMER OF WARRANTIES. By placing an order
and/or participating in the TELMEDUSA.CLUB service, you agree TELMEDUSA.CLUB
and its owner(s), parent, subsidiaries, affiliates, agents, representatives, and employees
will have no liability whatsoever for any injuries, losses, claims, damages or any special,
exemplary, punitive, Indirect, incidental or consequential damages of any kind, whether
based in contract, tort, strict liability or otherwise, resulting from any use
TELMEDUSA.CLUB service or the our service affiliates and partners products and
services, any failure or delay by TELMEDUSA.CLUB in connection with the
TELMEDUSA.CLUB service, the performance or non-performance of the
TELMEDUSA.CLUB service by TELMEDUSA.CLUB or any other products or services
provided by  TELMEDUSA.CLUB, its licensors, or any other third parties, even if
TELMEDUSA.CLUB has been advised of the possibility of damages.
TELMEDUSA.CLUB shall have the right to choose its service partners and affiliate in its
sole and absolute discretion. In the event of a disruption in service from a partner or
affiliate TELMEDUSA.CLUB shall have the right in its sole and absolute discretion to
substitute that partner or affiliate with another partner or affiliate. Notwithstanding this
disclaimer, if TELMEDUSA.CLUB is found liable for any loss or damage which arises
out of, or is in any way connected with, any of the occurrences described in this
paragraph, then its liability will in no event exceed, in total, the sum of $100.00.
NOTICE OF PRICE CHANGE. As a member of the TELMEDUSA.CLUB service you
have the right to receive written notice of all price increases that vary from the amount
you previously authorized. If we decide to increase the price, we will notify you by
posting it on TELMEDUSA.CLUB or via email or via mail and give you an opportunity to
cancel your membership before such changes take effect. However, we do reserve the
right to lower your membership price at any point in time without notification.
TELMEDUSA.CLUB makes no warranty of any kind regarding the TELMEDUSA.CLUB
service or the TELMEDUSA.CLUB  products or services, which are provided on an as is
and as available basis. TELMEDUSA.CLUB expressly disclaims all warranties,
including implied warranties of merchantability, fitness for a particular purpose, title,
non-infringement, and those arising by statute or otherwise in law or from a course of
dealing or usage of trade. TELMEDUSA.CLUB is not responsible or liable for any
warranty, representation, or guarantee, express or implied, in fact or in law, relative to
the TELMEDUSA.CLUB service or the TELMEDUSA.CLUB products and services,
including without limitation that the TELMEDUSA.CLUB service or TELMEDUSA.CLUB
products and services will be error-free, or as to the accuracy, completeness and
timeliness of any content or information distributed with respect to the Glue or
TELMEDUSA.CLUB products and services. SOME STATES DO NOT ALLOW THE
LIMITATION OF LIABILITY AND DISCLAIMER OF IMPLIED WARRANTIES, SO THE
DISCLAIMERS AND LIMITATIONS ABOVE MAY NOT APPLY TO YOU.
ENTIRE AGREEMENT. This Agreement contains all of the terms of the program, and
no representations, inducements, promises or agreements concerning the
TELMEDUSA.CLUB service program not included in this Agreement shall be effective

or enforceable. If any of the terms of this Agreement shall become invalid or
unenforceable, the remaining terms shall remain in full force and effect.
GOVERNING LAW. THIS AGREEMENT AND THE TERMS OF THE
TELMEDUSA.CLUB SERVICE SHALL BE GOVERNED AND CONSTRUED IN
ACCORDANCE WITH THE LAWS OF THE STATE OF FLORIDA WITHOUT GIVING
EFFECT TO THE CHOICE OF LAW PROVISIONS THEREOF.
ARBITRATION. ANY CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING
TO YOUR USE OF THE TELMEDUSA.CLUB WEB SITE, YOUR MEMBERSHIP IN
THE TELMEDUSA.CLUB SERVICE, YOUR USE OF THE TELMEDUSA.CLUB
PRODUCTS. OR TO ANY ACT OR OMISSION FOR WHICH YOU MAY CONTEND
In the event of a dispute between you and TELMEDUSA.CLUB, you and
TELMEDUSA.CLUB agree that a prompt and fair resolution, without the time and
expense of formal court proceedings, would be in both parties€™ mutual interests. All
disputes shall be submitted to final and binding arbitration to be conducted in Orange
County, Florida, or a location closest to Orange County, Florida if no such location for
the chosen arbitration body exists there. MANDATORY ARBITRATION REPLACES
THE RIGHT OF EITHER PARTY TO GO TO COURT AND DEMAND A JURY TRIAL.
The party filing the arbitration must choose one of the following three arbitration firms
and follow its rules and procedures for initiating and pursuing an arbitration:
American Arbitration Association, 335 Madison Avenue, Floor 10, New York, NY
100174605 (phone: 8007787879) (http://www.adr.org) .National Arbitration Forum, P.O.
Box 50191, Minneapolis, MN 554050191 (phone: 8004742371)
(http://www.arbforum.com) .JAMS, 1920 Main Street, Suite 300, Irvine, CA 92614
(phone: 9492241810) (http://www.jamsadr.com)
In the event that the selected firm cannot administer the arbitration, the party filing the
arbitration will select another of the firms. Each party will bear its own expenses, except
that the arbitrator will be entitled to award a different allocation of costs and fees where
the arbitrator determines that a filed claim is frivolous. The arbitrator will not have the
power to award punitive damages or other damages not measured by the prevailing
party€™s actual damages, except as may be required by statute. Any award in
arbitration initiated under this clause will be limited to monetary damages and will
include no injunction or direction to any party other than the direction to pay a monetary
amount, except as required by statute or to comply with the terms of the contract. Any
award rendered by the arbitrator will be final and binding upon each of the parties, and
judgment thereon may be entered in any court having jurisdiction thereof. The Federal
Arbitration Act will govern the interpretation and enforcement of this section. During the
dependency of such arbitration and until final judgment thereon has been entered, these
Terms and Conditions will remain in full force and effect unless otherwise terminated as
provided hereunder. If a provision of this clause is held to be invalid, the remainder of
the clause will remain in full force and effect, and, to this end, the provisions of this

clause are severable. In the event that any State or Federal court rules that this
arbitration provision is defective in whole or part or permits an action to be filed in a
State or Federal court then the parties agree to have their dispute heard before a court
located nearest to Orange County, Florida. The parties also agree to have any such
dispute heard before a Judge and waive any rights to a Trial By Jury.
THAT TELMEDUSA.CLUB IS LIABLE, INCLUDING BUT NOT LIMITED TO ANY
CLAIM OR CONTROVERSY AS TO ARBITRABILITY (DISPUTE, SHALL BE FINALLY
AND EXCLUSIVELY SETTLED BY BINDING ARBITRATION. JUDGMENT UPON ANY
AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED BY ANY STATE OR
FEDERAL COURT HAVING JURISDICTION NEAREST TO ORANGE COUNTY
FLORIDA THE ARBITRATOR SHALL NOT HAVE THE POWER TO AWARD
DAMAGES IN CONNECTION WITH ANY DISPUTE IN EXCESS OF ACTUAL
COMPENSATORY DAMAGES AND SHALL NOT MULTIPLY ACTUAL DAMAGES OR
AWARD CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, AND EACH
PARTY IRREVOCABLY WAIVES ANY CLAIM THERETO. NEITHER YOU NOR USA
BENEFITS ADVA NTAGE SHALL BE ENTITLED TO JOIN OR CONSOLIDATE
CLAIMS IN ARBITRATION BY OR AGAINST OTHER CONSUMERS OR ARBITRATE
ANY CLAIM AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE
ATTORNEY GENERAL CAPACITY. BOTH YOU AND TELMEDUSA.CLUB
VOLUNTARILY AND KNOWINGLY WAIVE ANY RIGHT THEY HAVE TO A JURY
TRIAL.
ASSIGNMENT.  Assignment of Rights and Obligations Under These Terms and
Conditions. TELMEDUSA.CLUB may assign its rights and obligations pursuant to these
Terms and Conditions without prior notice. You may not assign your Membership or
your rights or obligations pursuant to these Terms and Conditions.
CANCELLATION POLICY. Cancellation policy – 1) Based on our records If you have
not accessed the services of a doctor or provider you may cancel within 24 hours after
your initial enrollment into the membership for a full refund. After 24 hours we will
discontinue future billing which means you will have access to the services for the
remaining term of your membership paid and we will stop future billings. For terms
longer than one month after 24hrs from enrollment you will have 14 days from the date
of enrollment to request a credit on any unused months remaining in that term. 2) Based
on our records If you have accessed the services of a doctor or provider then the 24
hour rule will not apply for refunds and we will discontinue future billings. For terms
longer than one month you will have 14 days from enrollment or renewal term to request
a credit on any unused months remaining in that term.
COMMUNICATION BETWEEN US. Call Monitoring/Recording/Prerecorded
Messaging/Predictive Dialing/Electronic messaging including but not limited to SMS,
Text, MMS, Chat, IM,  and Email. You understand that TELMEDUSA.CLUB may
monitor, tape and/or record any conversation that may occur between us. However,
TELMEDUSA.CLUB is not obligated to do so and it may choose not to do so. You

authorize TELMEDUSA.CLUB its and its related companies and affiliates to contact you
at their discretion by using prerecorded messaging, Predictive Dialing devices, and
electronic messaging including but not limited to SMS, Text, MMS, Chat, IM, and Email.
If you choose not to be contacted by this method, please contact Member Services.


© 2020 - All Rights Reserved TelMedUSA.club, a Frübbel, LLC company 1060 Maitland Center Commons Suite 340 Maitland, Fl 32751
MDLIVE is not an insurance product or a prescription fulfillment warehouse and does not replace the existing primary care physician relationship. Medical services rendered by your physician are subject to their professional judgement. MDLIVE operates subject to state regulation and may not be available in certain states. MDLIVE does not guarantee that a prescription will be written. MDLIVE physicians do not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. MDLIVE physicians reserve the right to deny care for potential misuse of services. International consultations are advice-only. You must have a U.S. address and a U.S.-based phone number for the doctor to call back at the time of consultation. Video is not available for international consultations. Prescriptions are not available for international consultations.
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